Razon360: The main challenges you face with the existing Ether-based SMS service include:
⦁ End-of-life status means no further software updates or security patches are needed.
⦁ Lack of hardware upgrades, particularly the inability to transition from 3G/4G to 5G.
⦁ Potential reliability and performance issues as the technology becomes obsolete.
⦁ Maintaining and supporting the system was increasingly difficult due to its outdated nature.

Razon360: Our GSM gateway, powered by Orion software, offers several improvements:
⦁ Future-proof technology: Supports the latest 5G networks, ensuring high-speed, reliable SMS communication.
⦁ Enhanced reliability: Industry-leading performance and uptime, reducing the risk of missed or delayed messages.
⦁ Scalability: Easily scales with your business needs, handling increased SMS volume without compromising quality.
⦁ Advanced features: Includes automation, remote management, and analytics to optimise your SMS communication strategies.
⦁ Integration: Seamlessly integrates with your existing dispatch system, ensuring smooth and efficient operations.

Razon360: The Orion software enhances your dispatch and payment SMS services by:
⦁ Real-time notifications: Ensures timely alerts to passengers about driver dispatch, arrival, and payment links.
⦁ Customisation: Allows personalised messages to improve passenger experience.
⦁ Automation: Streamlines sending messages based on predefined triggers, reducing manual effort.
⦁ Analytics: Provides insights into message delivery rates, response times, and effectiveness, enabling data-driven improvements.
⦁ Security: Ensures secure transmission of payment links, protecting sensitive information.

Razon360: The transition will be managed through a structured, phased approach:
⦁ Assessment: We start with a thorough evaluation of your current system and requirements.
⦁ Planning: Develop a detailed migration plan, including timelines, milestones, and risk management strategies.
⦁ Implementation: Deploy the GSM gateway and Orion software, integrating with your existing systems.
⦁ Testing: Conduct comprehensive testing to ensure seamless functionality and performance.
⦁ Training: Provide training for your staff to efficiently use the new system.
⦁ Support: Offer ongoing support and maintenance to ensure smooth operations post-migration.

Razon360: We offer comprehensive ongoing support and updates, including:
⦁ 24/7 Support: Round-the-clock technical support to address any issues or concerns promptly.
⦁ Regular Updates: Continuous software updates to ensure your system remains up to date with the latest features and security enhancements.
⦁ Maintenance: Proactive maintenance services to prevent issues and optimise performance.
⦁ Consultation: Regular consultations will help you leverage new features and improve your SMS communication strategies.
⦁ Training: Ongoing training sessions to keep your staff proficient with any new updates or features.